Portfolio Analyst

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Portfolio Analyst


The Portfolio Analyst will be a member of the NeighborWorks Capital Portfolio Management and Finance teams. The Portfolio Analyst is responsible for loan administration, support for ongoing portfolio management including loan analysis, loan funding, and project monitoring, and assisting with improvement to systems. In addition, the Portfolio Analyst will perform financial statement analysis for NeighborWorks Capital, support the development and monitoring of the budget, and assist with financial forecasting and modeling. The Analyst will gather and input data, analyze information, prepare and send reports, develop reporting tools, review data accuracy, and collaborate with business teams. The position requires strong organizational skills, proactive communication internally and externally, ability to meet deadlines, ability to build rapport with borrowers via phone and email, a strong penchant for accuracy, and financial analysis to succeed in meeting the diverse financing needs of community-based nonprofit developers in the NeighborWorks network.


Reports to: Director, Portfolio Management

Status: Full-Time (FLSA Exempt)

Location: Silver Spring, MD (remote candidates will be considered)


About NeighborWorks Capital

Our WHY statement: We believe the NeighborWorks network is a powerful catalyst for locally-driven community advancement. We support their equitable and inclusive work by connecting human, financial, and intellectual capital.

NeighborWorks Capital is a national community development financial institution (CDFI) that serves the real estate financing needs of the 250 members of the NeighborWorks network located in all 50 states and the District of Columbia. NeighborWorks Capital is certified by the U.S. Department of the Treasury as a Community Development Financial Institution (CDFI) and is governed by an eleven-member Board of Directors, a majority of whom are Executive Directors of NeighborWorks organizations and industry leaders with expertise in community development, lending, and non-profit operations. NeighborWorks Capital is rated AA2 by Aeris Insight. 

NeighborWorks Capital’s current capitalization is $187 million with more than $100 million in loans outstanding nationwide. NeighborWorks Capital is headquartered in Silver Spring, Maryland and provides loans to the members of the NeighborWorks network that undertake real estate development projects beneficial to their communities, including affordable rental, for-sale housing, and commercial projects. NeighborWorks Capital’s loans are used for pre-development costs, acquisition of sites and properties, construction or rehabilitation, interim and mini-permanent financing for operating rental properties, lines of credits, and organizational/enterprise level financing. In addition, NeighborWorks Capital provides development services to assist customers to structure viable loan appli­cations and projects.


Related duties and responsibilities

Loan Portfolio Administration

  • Manage Salesforce Reporting Portal and customer communications
  • Track and maintain impact data necessary for CDFI reporting purposes
  • Prepare and update monthly reports for internal and external parties
  • Support Portfolio Management team’s efforts to manage portfolio and complete portfolio tasks
  • Maintain portfolio cash flow tracking and support Portfolio Managers to forecast proactively
  • Develop reporting capacity within Nortridge and Salesforce systems
  • Support NeighborWorks Capital investor reporting requirements


Loan Compliance

  • Coordination and support for the reporting portal and provide leadership in enhancing it for internal and external users
  • Coordinate receipt of borrowers’ annual, quarterly, and monthly reporting, following up with borrowers as needed
  • Monitor compliance with insurance and tax requirements and track in system
  • Review requests for loan modifications/extensions and collect information necessary for analysis of such requests
  • Assist with the input of borrower information into annual review forms for loans in the portfolio
  • Assist Portfolio Managers in confirming repayment plans and timing with borrowers 90 days in advance of maturity
  • Review financial information of borrowers, guarantors, and projects to ensure that loan covenants are being met


Loan Closings and Disbursements

  • Review Loan Closing Summary to ensure transfer of information to portfolio management
  • Track and complete file review checklist post-closing to ensure that all needed documents are received and filed appropriately
  • Assist Portfolio Managers to board loans in systems



  • Analyze financial statements for NeighborWorks Capital each quarter and prepare finance dashboards
  • Work with Controller and CFO in the development of the annual budget
  • Work with CFO to reforecast the budget quarterly (tracking initial budget assumptions to actual results)
  • Assist in responding to investor requests for loan and portfolio information
  • Assist in preparing grant requests



  • Work cooperatively and constructively with a wide variety of people
  • Share responsibility with Loan Officers for relationship management of borrowers or potential borrowers to create loyalty and repeat business
  • Support and promote Loan Officers’ ability to procure new loans from existing borrowers
  • Build relationships with borrowers post-closing and encourage them to work in partnership with NeighborWorks Capital
  • Proactively induce borrowers to deliver timely information when needed
  • Meet many deadlines while supporting a portfolio of loans
  • Resolve conflicts through negotiation, effectively balancing borrower needs with risk mitigation for NeighborWorks Capital
  • Work effectively in a team environment and actively participate in joint problem solving; willingly cooperate with co-workers
  • Maintain flexibility and adaptability to change
  • Listen attentively to others – ask clarifying questions to gain a better understanding of the other person’s views
  • Positively recognize the accomplishments of customers and co-workers
  • Come to meetings prepared, honor work commitments, and meet deadlines
  • Honor the private and confidential matters of customers, partners, and co-workers
  • Communicate courteously and effectively with others – deal with issues directly, in a respectful and timely manner, and focus on resolving the issue while not criticizing the person
  • Other duties as assigned



  • Bachelor’s degree in business, finance, public administration, city/urban/regional planning or related field is required
  • At least three years of experience in real estate development, banking, or loan administration at a financial institution; experience in affordable housing or community development a plus
  • Other relevant experience and/or education will be considered in exchange for up to two of the three required years
  • Excellent organizational skills with outstanding attention to detail and the ability to work on multiple projects simultaneously, follow through, and meet deadlines
  • Pleasant, borrower-friendly nature with personable, cooperative attitude
  • Openness to learning new skills and systems, with an entrepreneurial work ethic
  • Ability to act professionally at all times and safeguard confidential borrower financial and other information
  • Excellent interpersonal and communications skills (verbal and written)
  • Desire to be part of a team in a mission-based organization
  • Proficient in Microsoft Office software programs (Word, Excel, PowerPoint, and Outlook)
  • Ability to enter data and use database software; experience with Salesforce or other loan management and servicing database software a plus
  • Ability to travel to participate in conferences (5% – 10%)
  • Fluent in English



Annual salary range of $80,000 to $90,000, plus excellent employer-paid benefits package that includes medical, dental, vision, paid holidays, unlimited PTO, life insurance, disability, 6% contribution of eligible salary to 401(k), transportation subsidy, matching contribution plan to eligible nonprofits, and bonus potential up to 10% of salary.

How to Apply:

Please submit letter of interest, resume, and salary requirements to acoile@neighborworkscapital.org. Salary requirements must be provided in order to be considered. No phone calls, please.

Due to the nature of this position, background checks (including verification of education and employment, as well as criminal record) and credit checks will be conducted as a condition of employment.

NeighborWorks Capital is an Equal Opportunity Employer. It is NeighborWorks Capital’s commitment to treat all its employees and candidates for employment with dignity and respect and to provide a workplace that is free from discrimination, whether that discrimination is based on race, color, religion, sex, national origin, disability, political affiliation, marital status, membership in an employee organization, age, sexual orientation, gender identity, pregnancy, or other non-merit factors. NeighborWorks Capital is committed to diversity and inclusion; and our goal is to have a workforce that is representative of the communities we serve.

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